Setting

Description

Allow Interviewers to manually dial

Enables interviewers to compose and dial outbound calls with another line on hold.

Conference

Enables interviewers to put the respondent and third party in conference.

Transfer

Enables interviewers to transfer the respondent to the connected third party.

On-hold sound file

The selected sound file (if any) will be played while the caller or respondent is put on-hold. The browse button allows you to browse and select a file.

Line assignments

Telephone numbers added to designated line groups will be presented to the interviewer when transferring calls.